Shipping & Delivery

At Viveda Essentials, we take great care to ensure that every order reaches you safely and with attention to detail. Below you will find information on order processing, delivery timelines, and international shipping.

Order Processing

All orders are processed within 2–4 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your shipment through to delivery.

Domestic Shipping (India)

We ship across India through trusted and reliable courier partners.

Estimated Delivery Time:
Orders are typically delivered within 3–7 business days, depending on your location.

Shipping Charges:
Shipping charges, where applicable, will be calculated at checkout based on the delivery location and order value.

International Shipping

Viveda Essentials ships to select international destinations, allowing customers around the world to experience our products.

Processing Time:
International orders are processed within 2–4 business days.

Estimated Delivery Time:
Delivery usually takes 7–14 business days, depending on the destination country and customs clearance procedures.

Shipping Charges:
International shipping charges are calculated at checkout based on the delivery address and the weight of your order.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or local charges imposed by the destination country.

These charges are not included in the product price or shipping cost and remain the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive an email with tracking details so you can monitor the status of your package.

Delivery Delays

While we always aim to deliver within the estimated timelines, delays may occasionally occur due to circumstances beyond our control, including courier partner delays, weather conditions, customs clearance procedures, or remote delivery locations.

We appreciate your patience and understanding in such situations.

Incorrect Address Details

Please ensure that your shipping address and contact details are complete and accurate when placing your order.

Viveda Essentials cannot be held responsible for orders that cannot be delivered due to incorrect or incomplete address information provided at checkout.

Damaged or Lost Packages

If your order arrives damaged, or if you believe it may have been lost in transit, please contact us within 48 hours of delivery.

Email:
care@vivedaessentials.com

WhatsApp:
+91 8008002951