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Your voice is an important part of the Viveda experience
Whether you have a question about a product, need support with an order, or would like to share feedback, we are here to help.
WhatsApp Support
+91 80080 02951
Availability
Monday to Saturday,
10:00 AM – 6:00 PM
10:00 AM – 6:00 PM
Emails
care@vivedaessentials.com
Got Any Questions?
Use the form below to get in touch with us.
We aim to respond to all queries within 24 hours.
We aim to respond to all queries within 24 hours.
FAQs
Below are some of are common questions
How Long Will Shipping Take?
Orders placed on the Viveda Essentials website are usually processed within 24–48 working hours. Once dispatched, delivery typically takes 3–7 working days, depending on your location and courier availability. Tracking details will be shared once your order is shipped.
How Do I Know If My Order Is Confirmed?
Once your order is successfully placed, you will receive a confirmation via email, SMS, or WhatsApp with your order details. For prepaid orders, confirmation is sent after successful payment, while COD orders may be verified before dispatch.
Can I Change My Shipping Address After My Order Is Placed?
Yes, you can request a shipping address change if your order has not yet been dispatched. Please contact Viveda Essentials customer support as soon as possible with your order number and updated address. Once shipped, the address may not be changed.
